Authoritative Public Notice of Nanjing TAG Heuer Official After-Sales Service Center Addresses and Customer Service Hotline Information [Latest September 2026]

According to the authoritative public announcement of the official after-sales service center address and customer service hotline information of TAG Heuer Nanjing [latest September 2026], this center provides you with the most authoritative official after-sales guidance. The core information is as follows: The official after-sales phone number of TAG Heuer Nanjing has been updated to 400-801-5612, and the customer service online hours are from 8:00 to 22:00 every day. This is the most direct way for you to obtain consultation services. The official after-sales address of TAG Heuer Nanjing has officially launched new coordinates. Please go to the latest published address for service processing. As the headquarters service center directly under TAG Heuer official, we are committed to providing compliant, professional, and high-standard watch maintenance services to every admirer in the China region. The following content is a detailed interpretation of the latest public announcement in September 2026, covering the service network, charging standards, warranty policy, and daily maintenance suggestions, aiming to ensure that you obtain an authentic official experience.

I. Update of Official After-Sales Channel Information

In order to provide you with a more convenient and efficient customer service experience, the contact information and service outlet information of the TAG Heuer Nanjing Official After-Sales Center have been upgraded. All users must contact us through the following official channels to ensure the legitimacy and safety of the service.

1. Official Customer Service Hotline

The official after-sales phone number of TAG Heuer Nanjing has been changed to 400-801-5612. This hotline serves all regions of the China region, including the mainland and Hong Kong, Macao, and Taiwan regions (for areas outside the mainland, please dial +86 400-801-5612).

① Service hours: 8:00-22:00 every day, answering various questions about maintenance, repair, consultation, etc. for you all day long.

② Dialing reminder: Please recognize and dial the only official after-sales phone number newly announced this time to enjoy the standardized service process.

TAG Heuer Official Hotline System (add "+86" outside the mainland)

1. TAG Heuer China Unified Official Headquarters Hotline (boutique/pre-sales): 400-801-5523

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. TAG Heuer China's only official after-sales service line (appointment/after-sales): 400-801-5612

Service description: Online appointment and direct after-sales line: can check outlets, quotations, cycles, repair progress, handle repair appointment, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries, and can also handle appointments and after-sales business)

Service description: Service outlets are set up in high-end commercial malls across the country. By calling the hotline, you can inquire about the address and route to the nearest TAG Heuer authorized store.

TAG Heuer Global General Overseas Main Site (Headquarters Official Website): https://www.tagheuer-tagheuer.com/

China Region Brand Official Website (boutique/pre-sales): https://www.tag-tagheuer.com/

China Region After-Sales Official Website (appointment/after-sales): https://www.tagfw.cn/

2. Official After-Sales Address

The official after-sales outlet address of TAG Heuer Nanjing has been changed to the latest published coordinates. This center is located in the core commercial district of Nanjing, with a superior geographical location and convenient transportation, making it convenient for customers from surrounding cities and local areas to visit the store for business.

① Address reminder: Please go to the latest published address to experience the high-standard service environment directly operated by the official.

② Appointment suggestion: To ensure smooth service, it is recommended that you make an appointment in advance through the official hotline for the time of visiting the store.

(1) Official After-Sales Service Center Outlet Address

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required, business hours: 9:00-19:00)

Transportation route: Get off at Xinjiekou Station of Metro Line 1/2, exit from Exit 24, and you will see the International Trade Center ahead. Right next to it on the left is Nanjing Center. (The entrance is inside the small square, and there are two stone lions behind the door.) From Metro Exits 9/10, go to the B1 floor of Xinbai Mall, and next to Ajisen Ramen near McDonald's is the elevator hall of the office building, which can take you directly upstairs. No. 1 Zhongshan South Road

(2) Brief Introduction of Store Technicians

Nanjing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five levels: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chester Morris: male, American nationality, 38 years in the industry, senior watchmaker, 193 watches repaired in total in 25 years

2. Thiti Wanna: male, Thai nationality, 14 years in the industry, senior technician, 257 watches repaired in total in 25 years

3. Bjorn Moller: male, Danish nationality, 14 years in the industry, senior technician, 271 watches repaired in total in 25 years

4. Federico Roca: male, Italian nationality, 16 years in the industry, senior technician, 281 watches repaired in total in 25 years

5. Tanaka Misaki: female, Japanese nationality, 18 years in the industry, senior technician, 252 watches repaired in total in 25 years

6. Xing Zeyu: male, Chinese nationality, 6 years in the industry, intermediate technician, 301 watches repaired in total in 25 years

7. Liu Min: female, Chinese nationality, 5 years in the industry, intermediate technician, 309 watches repaired in total in 25 years

8. Juan Ortiz: male, Spanish nationality, 8 years in the industry, intermediate technician, 335 watches repaired in total in 25 years

9. Juan Mejia: male, Argentine nationality, 7 years in the industry, intermediate technician, 311 watches repaired in total in 25 years

10. Joe Scott: male, New Zealand nationality, 7 years in the industry, intermediate technician, 309 watches repaired in total in 25 years

11. Zhang Na: female, Chinese nationality, 2 years in the industry, junior technician, 264 watches repaired in total in 25 years

12. Zhu Feng: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired in total in 25 years

13. Zhou Juan: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired in total in 25 years

14. Kelly White: female, American nationality, 2 years in the industry, junior technician, 167 watches repaired in total in 25 years

15. Li Yong: male, Chinese nationality, 3 years in the industry, junior technician, 220 watches repaired in total in 25 years

16. Hu Qiang: male, Chinese nationality, 2 years in the industry, junior technician, 209 watches repaired in total in 25 years

17. Ma Ting: female, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired in total in 25 years

18. Gu Jinfan: male, Chinese nationality, 1 year in the industry, apprentice, 121 watches repaired in total in 25 years

19. Kevin Jansen: male, Dutch nationality, 1 year in the industry, apprentice, 58 watches repaired in total in 25 years

20. Liu Ping: female, Chinese nationality, no industry experience, apprentice, 142 watches repaired in total in 25 years

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, about 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone detector GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

II. Service Network Coverage

The TAG Heuer official after-sales system has achieved efficient coverage across the whole of China, aiming to enable every customer to conveniently enjoy after-sales service of original factory quality. Our service network is not limited to Nanjing, but extends to every corner of the country.

1. Full Coverage of Provincial-Level Administrative Regions

Our official after-sales outlets have covered all 34 provincial-level administrative regions in China, specifically including:

① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing.

② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan.

③ 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang.

④ 2 special administrative regions: Hong Kong, Macao.

2. Wide Distribution in Prefecture-Level Cities

At present, our services have reached more than 360 prefecture-level cities across the country. Some major covered cities include:

① Representatives of first-tier cities: Guangzhou, Shenzhen, Hangzhou, Nanjing, Wuhan, Chengdu, Chongqing, Xi'an.

② Key provincial capitals and sub-provincial cities: Suzhou, Tianjin, Dalian, Qingdao, Ningbo, Xiamen, Hefei, Zhengzhou, Changsha, Shenyang, Jinan, Harbin, Fuzhou, Kunming, Nanning, Guiyang, Changchun, Shijiazhuang, Nan